By MTN Ghana, a leading telecommunications company, has notified its customers of the successful acquisition of additional operational capacity from its international partners.
This initiative is geared towards improving internet connectivity, particularly in light of the current disruptions stemming from cuts in undersea fiber optic cables.
Since Thursday, March 14, mobile network operations have faced disruptions, leaving numerous Ghanaians without internet access.
In its most recent update, MTN Ghana reassured its customers that it is actively exploring all available options to alleviate the data challenges currently being faced.
Below is the full update.
Y’ello Valued Customer,
We would like to express our gratitude to you for your patience and understanding during the ongoing network disruptions. We are happy to inform you that we have secured additional capacity from our international partners, which has resulted in an improvement in your data experience.
We understand the inconvenience the current situation may have caused you and assure you that we are working hard to resolve the issue as soon as practicable. Rest assured that we are exploring all options to ease your data challenges.
We will continue to keep you updated as we make further progress towards full restoration of services.
Thank you.
